Contact Green Light SSA

We're here to help. Reach out with questions about your case, our service, billing, or anything else.

Email Support

The fastest way to reach us. We respond to all inquiries within one business day, Monday through Friday.

Green Light SSA is based in Amarillo, Texas. Business hours are Monday–Friday, 9 AM–5 PM Central Time.

What to include in your message

To help us respond quickly, please include your case ID (starts with GL-) if you have one, and a brief description of what you need help with.

📄 Case questions

Questions about your AI review report, your generated forms, or your case status.

💳 Billing & refunds

Payment issues, receipts, or refund requests (available before case package download).

🔗 Professional matching

Questions about the paralegal or attorney matched to your case.

🔒 Privacy & data

Requests to access, correct, or delete your personal information.

🏢 Pro / B2B accounts

Paralegals and attorneys interested in subscribing or purchasing leads.

🐛 Technical issues

Problems with the intake form, portal, dashboard, or anything else on the site.

Important: Green Light SSA is a document preparation service — we are not attorneys and cannot provide legal advice through any channel, including email. If you have a legal question about your disability claim, please consult a licensed attorney. See our Terms of Service for full details.

For professionals

Paralegals and attorneys interested in the Green Light Pro platform — subscriptions, lead purchasing, or partnership inquiries — please email support@greenlightssa.com with "Pro Inquiry" in the subject line.